IntroductionWe are committed to safeguarding your privacy whenever you interact with us or visit our websites, namely https://indriyaretreat.com/, and other associated websites that we may develop in the future.
We respect your privacy (and the security of your personal data) and therefore invite you to read our Privacy Policy below in full so you understand how we store and manage your data.
We would like to assure you that we have no interest in profiting from your personal data, other than to use it to offer services that will benefit our guests, and to share relevant news, offers, promotions, and other information that we believe may interest to you.
1. Collection of InformationSummary: We collect information about you when you:
-Use the Platform;
-Visit our website;
-Communicate with us.
We also collect information, such as usage statistics, by using cookies, server logs, and similar technologies. If you elect to use certain features, we also collect information through other sources, such as social media services, and imported contacts.
1.1 Information You Provide to Us
We collect information that you provide directly to us. For example, we collect information that you provide when you create an account, fill out a form, or communicate with us. The types of information that we may collect include your name, username, password, email address, postal address, phone or mobile number, payment method data, photos, and any other information that you choose to provide.
By providing your mobile number, you give us consent to receive text messages and notifications for informational and promotional purposes. The frequency of messages may vary depending on your interactions with our website. Standard message and data rates may apply.
1.2 Information We Collect Automatically When You Use the Platform
When you use our Platform, we automatically collect information about you, including:
- Log Information: We collect log information about your use of the Platform, including the type of browser that you use; the time, duration and frequency of your access; Platform pages viewed; your IP address; and the page you visited before visiting our Platform.
- Device Information: We collect information about the computer or mobile device that you use to access our Platform, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Location Information: We may collect information about the location of your device each time you use our Platform.
- Information Collected by Cookies and Other Tracking Technologies: We and our service providers may collect information using various technologies, including cookies and pixel tags (which are also called clear GIFs, web beacons, or pixels). Cookies are small data files stored on your hard drive or in device memory that help us improve our Platform and your experience, and track usage of our Platform. Pixel tags are electronic images that may be used in our Platform or emails, and track usage of our Platform and effectiveness of communications.
1.3 Information We Collect From Other Sources
We may collect information about you from other sources, such as through certain features on the Platform you elect to use, but only where these third parties either have your consent or are otherwise legally permitted or required to disclose your information to us.
Examples include:
- Social Media Services. If you register or log into your account through a third-party social media service, we will have access to some of your third-party account information from that service, such as your name and other information in that account, and used for purposes such as improving your Retreat Finder recommendations. We may also have access to third-party account information if you use the Platform feature to share a link.
- Member Content. We may receive information about you when you or another users post content to the Platform.
- Information from Other Third-Party Sources. In order to provide you with more tailored recommendations, we may obtain information about you from publicly and commercially available sources and other third parties as permitted by law. For more information about the data that we obtain from these providers, please contact us.
2. Use Of InformationSummary: We use information about you to:
- Operate, improve, promote, and protect our Platform;
- Communicate with you;
- Personalize content.
2.1 Operating our Platform
We may use information about you for various purposes related to operating our Platform, including to:
- Provide, maintain, and improve our Platform, including to process transactions, develop new products and services, and manage the performance of our Platform;
- Display information about you which you have entered into the Platform and consented to display;
- Personalize the Platform, for example, to suggest content in which we think you may be interested;
- Allow you to share information about your use of the Platform through a third-party service such as social media, if you connect your account through that service (which you can turn off at any time) and to provide you with better recommendations;
- Monitor and analyze trends, usage, and activities in connection with our Platform;
- Detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities; to protect the rights, property, or safety of; to enforce compliance with our policies; and to comply with applicable law and government requests.
- Perform accounting and administrative tasks, and enforce or manage legal claims.
2.2 Communicating With You
We may use information about you for various purposes related to communicating with you, including to:
- Respond to your comments, questions, and requests, and provide customer service;
- Communicate with you, in accordance with your account settings, about services, goods and retreats offered by us and others, to provide news and information that we think will be of interest to you, to conduct online surveys, to contact you about retreats on our Platform that are being held near your location, and to otherwise communicate with you in accordance with Section 2.3;
- Notify you about communications of other members, in accordance with the communication preferences that you indicate in your account; and
- Send you technical notices, updates, security alerts and support, and administrative messages.
2.3 Advertising and Other Uses
We may use information about you for various other purposes, including to:
- Provide content, features, or offers that match profiles or interests;
- Facilitate contests and other promotions;
- Combine with information that we collect for the purposes described in this Privacy Policy; and
- Carry out any other purposes described to you at the time that we collected the information.
2.4 Legal Basis for Processing
Our legal basis for collecting and using the information described above will depend on the type of information and the specific context in which we collect it.
We process information about you in order to provide our services in accordance with our Terms and Conditions of Use.
We also process information about you where it is in our legitimate interests to do so and not overridden by your rights (for example, in some cases for direct marketing, fraud prevention, network and information systems security, responding to your communications, and improving our Platform).
Sometimes you provide us with sensitive information about you; for instance, the mere fact of advertising, favoring or reviewing a certain retreat may indicate information about your health, religion, political views, or sexual identity. Posting or favoring information on the Platform about these topics is entirely voluntarily and done with your explicit consent.
In some cases, we may also have a legal obligation to collect information about you, or may otherwise need the information to protect your vital interests or those of another person.
We may also process information to comply with a legal requirement or to perform a contract.
3. Additional DetailsSummary:
We may allow others to use technologies that collect information about you to provide analytic services, and to serve ad. . You may be able to disable the collection or use of this information.
We use commercially reasonable efforts to protect your personal information and have implemented technical and organizational measures in line with industry best practices. We cannot guarantee these controls will provide absolute security.
This Privacy Policy is periodically updated, and does not apply to third parties.
3.1 Analytics and Advertising Services Provided by Others
We may allow others to use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Platform and other websites and online services. See our Cookie Policy for details about these technologies and the information that they collect, use, or share, including how you may be able to control or disable these services.
3.2 Security
We employ technical and organizational measures designed to appropriately protect your information that is under our control and that we process on your behalf from unauthorized access collection, use, disclosure, copying, modification or disposal, both during transmission and once we receive it. We store all information that you provide to us on secure servers. We permit authorized employees and/or contractors to access information on a need to know basis, as required for their role. We use firewalls designed to protect against intruders. However, no method of transmission over the internet or method of electronic storage is completely secure.
Where you have a password, which enables you to use our services, you are responsible for keeping this password complex, secure, and confidential. If you would like to update or change your password, you may select the "Forgot your password?" link on the login page. You will be sent an email that allows you to reset your password.
3.3 Data Retention
We may temporarily block or delete your account if you have not logged in for six months or more. You may contact us if you wish to reactivate your account or open a new account.
We retain certain information that we collect from you while you are a user of the Platform, and in certain cases where you have deleted your account.
3.4 Data Deletion Request
If you wish to request the deletion of your personal data from our system, please
submit a support ticket here. Include the subject line "Data Deletion Request" and provide details about the data you wish to have removed. We will process your request within 30 days of receiving it and notify you once the deletion is complete.
3.5 Policy Scope
This Privacy Policy does not apply to information that you provide to third parties, such as other advertisers and others with whom you may share information about you. Our Platform may direct you to a third-party service, such as social media services, or a third party may control a portion of our Platform. Disclosure of information to these third parties is subject to the relevant third party's privacy policy. We are not responsible for the third-party privacy policy or content, even if we link to those services from our Platform or if we share information with these third parties.
3.6 Revisions to This Policy
We may modify this Privacy Policy from time to time. When we do, we will provide notice to you by publishing the most current version and revising the date at the top of this page. If we make any material change to this policy, we will provide additional notice to you, such as by sending you an email or displaying a prominent notice on our Platform.
3.7 Your Choices: Promotional Communications
You can control messages that you receive from us, the advertisers, and third parties by selecting the unsubscribe link in the message that you receive, or by adjusting the communication preferences in your account settings. We will also send you a link to these settings when you first sign up and in subsequent messages. If you opt out, we may still send you non-promotional messages, such as those about your account or our ongoing business relations.
4. Data RightsSummary:
You may have the right to exercise your data protection rights, including requesting that us deletes, amends, or provides you access to your information.
You have the right to opt out of receiving promotional messages.
You can complain to your local data protection authority about the use of your information.
We respond to all requests that we receive from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws. You can contact us.
Rights that you may have, depending on the country in which you live, include:
- Accessing, correcting, updating, or requesting deletion of your information.
- Objecting to processing of your information, asking us to restrict processing of your information, or requesting the portability of your information.
- Opting out from receiving marketing communications that we send you at any time. You can exercise this right by selecting the "unsubscribe" or "opt-out" link in the marketing emails we send you. Additionally, you may update your email preferences by changing the settings in your account.
- Withdrawing your consent at any time if we have collected and processed your information with your consent. Withdrawing your consent will not affect the lawfulness of any processing that we conducted prior to your withdrawal, nor will it affect processing of your information conducted in reliance on lawful processing grounds other than consent.
- Complaining to a data protection authority about our collection and use of your information. For more information, please contact your local data protection authority.
7. Contact UsSummary:
If you have any questions,
you can contact us.
If you have any questions or complaints about this Privacy Policy or how we use your information, please contact us.